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Apple’s Mail app now supports multiple accounts with distinct inboxes, removing the need to install third-party e-mail programs from the App Store. In normal circumstances, Gmail normally works perfectly, but it may fail to load fresh emails in rare circumstances, causing you to miss vital communications. This might be due to a variety of factors, but by the time you discover your app isn’t working correctly, it may be too late, and you may miss a time-sensitive message or an essential email. As a result, if you begin to realize that you are not receiving any emails, it is critical that you investigate the problem as soon as possible.
In this post, we’ll walk you through troubleshooting and resolving difficulties with the Mail app on iOS and iPadOS.
Steps to Troubleshoot Email Issues on the iPhone
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Let’s look at the numerous troubleshooting methods for resolving missing emails in the standard Mail app for iPhones and iPads. These are largely simple actions, some of which you may already be aware of. However, in the great majority of circumstances, one of these solutions should suffice.
Check That Your iPhone and Ipad Are Both Connected to the Internet.
This may seem obvious, but the Mail app needs a stable internet connection to function effectively. As a result, ensure that your iOS device is linked to a Wi-Fi or cellular network and that you can access the internet through other programs. Try loading a web page in Safari, for example.
Force the App to Close.
You may be one of those people that has a lot of apps open in the multitasking menu because you never dismiss them. Try force-closing the mail program to see if it resolves the problem. To do so, gently drag up from the bottom of the screen, followed by a swipe up to force close the program. Reopen the app and check for fresh emails.
Refresh Manually to Check for New Emails
Although the Mail app normally checks for new emails automatically, in certain circumstances, a manual refresh may be required. While in the inbox, you may force check for new emails by using “pull down to refresh.”
Examine Your Mail Account Settings.
It’s possible that you haven’t received any new emails because you just modified your email account password or other details. You must enter the updated password for your account to connect with Apple’s Mail app. So, to make sure your email account info is correct in the settings, complete the steps below:
- Navigate to your device’s “Settings” app. Scroll down to “Passwords & Accounts.”
- Under Accounts, select the email account that you use with the Mail app.
- If you are prompted to enter your password again, press on it to change your password information. This will most likely solve your problem. Try refreshing your inbox to see for yourself.
Restart Your iPhone and iPad.
The last thing you want to do is restart your iOS device. This may be accomplished by simply turning off and on your smartphone. Hold the power button and the volume up button simultaneously on an iPhone or iPad without a physical home button to access the shutdown menu. All you have to do if you have an iPhone or iPad with a physical home button is hold the power button. You may also turn off your iPhone or iPad via Settings.
In rare circumstances, a force reboot may be required, which differs somewhat from the gentle reboot procedure we just covered.
Hold the power and home buttons together until the Apple logo appears on the screen if you’re using an iOS or ipadOS device with a physical home button. If you have a new iPhone or iPad with Face ID, press and hold the volume up, volume down, and power buttons until you see the Apple logo.
If none of these steps fix your Mail app problem, your TWC email service may be offline or the servers may be down for maintenance. That said, we’ve covered almost every possible reason why you aren’t receiving new emails, as well as how to fix it.
If you have a Roadrunner email account, you can give call the Roadrunner email support to have any email-related issues resolved. A team of experts is available 24/7 to help resolve any email-related issues.